FAQ
Table of Contents
General Questions
All of our templates come in Word format (docx).
We recommend that you use Microsoft Word on a desktop to fill in the templates.
Our templates are in Word format so you can edit them.
We don’t recommend editing the template outside the highlighted areas. Your template is written by a lawyer who knows their stuff. If you delete or modify clauses it could affect your protection.
We know you’re a smart cookie, but we highly recommend avoiding the temptation to fiddle.
Yes, you get lifetime access to your template.
Re-use it whenever you need it in your business.
Go for it. Change your font, add your logo and even some colour. Get out there and do business with confidence.
You’ll still be legit. You’ll just look amazing-er.
All of our templates come with instructions on the first page.
We also include comments throughout the document to help guide you as you fill out each section.
No, sharing isn’t caring in this instance.
Our Terms of Sale expressly forbid:
- sharing our templates with friends/colleagues
- using our templates for multiple businesses
- resale for commercial gain
Yes, our office is in Sydney, NSW.
You can customise our templates for use outside Australia.
However, you’ll need a lawyer who knows the law in that country to review the template (especially if you have any questions).
Yes, we’re not precious about software. But it’s easier if you have Microsoft Word installed on your Mac.
We use a Word feature called Content Controls in our templates. They save a bunch of time when you’re updating the templates.
But they don’t always play nicely in Pages or Google. So, if you prefer a template without the Content Controls, just email us at info@easylegaltemplates.com.au. We’ll happily send you a copy without the Content Controls.
Legal Documents
Yes, all of our templates have been drafted by qualified Australian lawyers who hold an Australian legal practicing certificate.
Co-founder Courtney Bowie is a partner in Sydney law firm, Her Lawyer.
Yes. You can use the templates in all states and territories.
If a law changes, we’ll send you a free update.
We’re innovators at heart. We’re always updating our template library. We’re committed to having the best templates available.
If the law changes, we’ll email you with the changes and updates to add to your existing templates.
If you want to check when a particular template was last updated, feel free to email us at info@easylegaltemplates.com.au.
We recommend that you only send contracts to clients in PDF format.
We don’t recommend having clients just type their name because it’s challenging to prove.
Our templates are suitable for collecting electronic signatures or checking-a-box to sign. If your client wants to sign with a pen – they’re set up for personal signatures too.
We’re definitely a fan of electronic signature tools such as Docusign and Adobe Acrobat Sign. They’re a huge time-saver and still legal!
Generally, a contract between businesses will not need a witness. But a witness can remove unnecessary disputes.
We have included witness fields in the signature boxes. If you don’t want to use them, simply delete them.
Payment
We accept payment by Visa, Mastercard, American Express and Paypal.
At checkout, you will see options to pay by Credit Card (Stripe) or Paypal.
Yes. Our business is registered for GST in Australia. Our template pricing includes 10% GST.
When you place an order on our website, we’ll send you a tax invoice via email.
Yes. We take your personal and financial safety very seriously.
All payments are handled by Stripe and Paypal. Both are industry leaders in payment processing. We do not have access to your credit card details.
Our website is secured by SSL (Secure Sockets Layer). This is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers is private and secure.
What you see is what you get with Easy Legal Templates.
Buy a template or bundle and you get lifetime access to them. The download links never expire.
You don’t need to open an account or pay any recurring fees for our products. Simple, right?
Orders
You’ll get an email with a link to download your template the moment you complete your purchase.
The link does not expire so you can go back and download it again at any time.
Each template comes with step-by-step instructions to help you fill in the blanks coloured in yellow.
The lawyers have done the heavy lifting, so you don’t need to touch anything in black and white.
It usually takes around 10-15 minutes to complete one template using Microsoft Word. We have designed our templates to be very user-friendly.
We recommend you have your business entity details handy before you start – you can look them up on ABN Lookup to double-check the details.
Please double-check your Junk Email folder just in case our email has landed there by mistake.
But if it’s still missing or you’re having trouble downloading the template, just email us at info@easylegaltemplates.com.au and we’ll help you get it sorted.
Our no-hassle, 90-day refund policy means that if you are not satisfied for any reason, we’ll work with you to make sure you’re happy, even if that means a full refund.
For more information, see our Refund Policy.
Technical
We recommend that you use Microsoft Word on a desktop computer to fill in our templates. It is much easier than trying to edit the documents on a mobile or tablet device with a smaller screen.
Our documents contain smart fields which use a Microsoft Word feature called content controls. They help to save time in updating the template, but may not display correctly in Pages or Google Docs.
If you need a version of your template without the content controls, just email info@easylegaltemplates.com.au and we will be happy to email this to you.
PS: It will take a little longer to fill in though.
There are two ways you can delete or remove comments from a Word document:
To delete a single comment in the document, right-click the comment, and choose Delete Comment.
To delete all the comments in the document, go to the Review tab, click the down-arrow on Delete, and choose Delete All Comments in Document.
If you make a mistake, press the undo button in the Microsoft Word menu.
You can also use the keyboard shortcut Ctrl + Z in Windows, or Command + Z for Apple.
If you have saved over the file by mistake or need to start from scratch, you can go back to your order confirmation email from Easy Legal Templates and download the template again.
Remember: Your download link never expires.
In Microsoft Word, all you need to do is click on the select/arrow icon on the top left of the table section, then click Delete or Backspace on your keyboard.
You can also delete the guidance text in red once you’re done.
If the table section isn’t highlighted yet, you might need to click somewhere in the table first, then hover over the corner to see that icon.
Support
If you have a question please contact us. We’re always happy to help.
Email: info@easylegaltemplates.com.au
Phone: 1300 490 145
Please contact us and we can help you choose the right template for your needs:
Email: info@easylegaltemplates.com.au
Phone: 1300 490 145
We highly recommend our Legal Bundles – they are great value and have been designed to include all of the essential documents for particular industries. Everything you need for your business, at your fingertips.
Of course, if you just need one contract, we sell those individually too.
Easy Legal Templates is not a law firm. We don’t provide legal advice and the information we provide is of a general nature. You should speak to a lawyer if you need specific legal advice.
We started Easy Legal templates as an affordable solution for startups and small businesses who need legal protection but don’t have the budget for a lawyer.
If you’re looking for something we don’t have in the shop, please contact us. We add new documents all the time, and if it’s not in the shop, it could be in the works.
