FAQ
Frequently Asked Questions

General Questions

All of our templates come in Word format (docx).

We recommend that you use Microsoft Word on a desktop to fill in the templates.

Of course! You can re-use it as many times as you like, just remember to save it as a new file each time.

Yes, but we recommend you have Microsoft Word installed on your Mac.

Our documents contain smart fields which use a Microsoft Word feature called content controls. They help to save time in updating the template, but may not display correctly in Pages or Google Docs.

If you need a version of your template without the content controls, just email info@easylegaltemplates.com.au and we will be happy to email this to you. It will take a little longer to fill in though!

Yes, our office is in Sydney, NSW.

All of our templates have been drafted by qualified Australian lawyers who hold an Australian legal practicing certificate.

Our templates are customisable for countries outside of Australia, however you will need a lawyer in your jurisdiction to review the template especially if you have any questions.

Legal Documents

Absolutely!

All of our templates have been drafted by qualified Australian lawyers who hold an Australian legal practicing certificate.

We are affiliated with a commercial law firm based in Sydney.

Yes, our templates are suitable for all Australian states and territories.

We frequently update our template library and provide minor updates to wording and formatting in our documents.

If the law changes, we’ll email you with the changes and updates to add to your existing templates.

If you want to check when a particular template was last updated, feel free to email us at info@easylegaltemplates.com.au.

Yes, our templates come in Word format so you are free to make changes to the documents.

However, we do not recommend you make changes outside of the fields we have highlighted in the document. The clauses and wording have been written by a lawyer for a good reason. Deleting clauses or modifying them can affect the legal protections contained in the document.

We recommend that you only send contracts to clients in PDF format. 

Ask them to sign the contract, scan it and then return the signed copy to you for your records.

It’s always best to have a “wet” signature on contracts. If they just typed their name, it would very difficult (if not impossible) to prove that they signed the contract in the event of a dispute.

Payment

We accept payment by Visa, Mastercard, American Express and Paypal.

At Checkout, you will see options to pay by Credit Card (Stripe) or Paypal.

Yes, our business is registered for GST in Australia. The price for all products sold on Easy Legal Templates includes 10% GST.

When you place an order on our website, you will receive a tax invoice automatically via email.

Yes, we will send you a confirmation for your order and a tax invoice automatically via email.

Yes, the safety of your personal and financial information is very important to us.

All payments are handled by Stripe and Paypal, both industry leaders in payment processing. We do not have access to your credit card details.

Our website is secured by SSL (Secure Sockets Layer). This is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers is private and secure.

Orders

You will receive an email with a download link instantly after you complete your purchase.

The link does not expire so you can go back and download it again at any time.

Estimated time to complete each template in Microsoft Word is around 5-10 minutes. We have designed our templates to be very user-friendly.

We recommend you have your business entity details handy before you start – you can look them up on ABN Lookup to double-check the details.

Please double-check your Junk Email folder just in case our email has landed there by mistake.

Of course, if you still can’t retrieve the email or are having trouble downloading your template, just email us at info@easylegaltemplates.com.au and we’ll help you get it sorted.

We are unable to offer refunds or exchanges on our digital products if you change your mind.

Because our templates are instant download, in most cases we do not offer refunds.

However, we want you to be 100% happy – if you have any issues with your order, please email us at info@easylegaltemplates.com.au.

Technical

We recommend that you use Microsoft Word on a desktop computer to fill in our templates. It is much easier than trying to edit the documents on a mobile or tablet device with a smaller screen.

Our documents contain smart fields which use a Microsoft Word feature called content controls. They help to save time in updating the template, but may not display correctly in Pages or Google Docs.

If you need a version of your template without the content controls, just email info@easylegaltemplates.com.au and we will be happy to email this to you. It will take a little longer to fill in though!

Click Review in the Microsoft Word menu and select Original from the dropdown. This will hide all the comments so they don’t show when you Print or save as PDF.

Click File -> Save in the menu to save the changes.

If you make a mistake, press the undo button in the Microsoft Word menu.

You can also use the keyboard shortcut Ctrl + Z in Windows, or Command + Z for Apple.

If you have saved over the file by mistake or need to start from scratch, you can go back to your order confirmation email from Easy Legal Templates and download the template again. The download link does not expire.

Yes, you can.

In Microsoft Word, all you need to do is click on the select/arrow icon on the top left of the table section, then click Delete or Backspace on your keyboard.

You can also delete the guidance text in Red once you’re done.

If the table section isn’t highlighted yet, you might need to click somewhere in the table first, then hover over the corner to see that icon.

signing page boxes

Support

Please contact us and we can help you choose the right template for your needs.

We highly recommend our Legal Bundles – they are great value and have been designed to include all of the essential documents for particular industries. Of course, if you just need one contract, we sell those individually too.

If you have a question or are unsure about something, please get in touch and we will do our very best to help!

Easy Legal Templates is not a law firm, the information we provide is of a general nature. You should speak to a lawyer if you need specific legal advice.

We started Easy Legal templates as a an affordable solution for startups and small businesses who need legal protection but may not have the budget for a lawyer.

Please Contact Us if you need a document which we don’t have for sale in our Shop. We are adding new documents all the time, but if we don’t have it on the site, we may still have it in our document library.

How It Works

Easy Legal Templates in just four simple steps:​
Step 1:

Choose Your Document

Select the Template or Legal Bundle you need for your business and Add To Cart.

easy legal templates step 1
Step 2:

Complete Purchase

Proceed to Checkout and complete your purchase. We accept a range of different payment methods.

Step 3:

Download File

​You will receive an email with a link to download your template as soon as you complete your purchase.

easy legal templates step 3
easy legal templates step 4

Step 4:

Fill In Your Details

Open the document in Microsoft Word and fill in the highlighted fields with your personal information (name, ABN etc). Your document will be ready to go in minutes!

Still have questions?
Contact our Team

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