Online Course Terms and Conditions

$129.00 inc. GST

  • Protect your intellectual property
  • Peace of mind that your business is legally protected
  • Suitable for all Australian states and territories
  • Drafted in plain English by Australian lawyers
  • Complete our Online Course Terms and Conditions template in under 10 minutes
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What are Online Course Terms and Conditions?

Online Course Terms and Conditions are the terms you set for customers who purchase an online course on your website.

If you’re an educator or industry professional and make an online course for students to purchase and learn from you, this contract is for you!

You want to ensure all the hard work you’ve put into your online course isn’t stolen out from under you.  You also want to ensure your business practices on refund requests, payment schedule, intellectual property etc., are explained to your students before they purchase.


Who is this template for?

  • Course creators
  • Coaches
  • Creatives
  • Can be used on any platform (Kajabi, Teachable, Kartra, Thinkific etc.)
  • Suitable for all Australian states and territories


Other names for Online Course Terms and Conditions

  • Online Course Agreement
  • Agreement for Purchasing Online Courses
  • Agreement for Selling Online Courses
  • Internet Course Contract
  • Online Course Agreement for Students
  • Online Course Terms of Use


What does this Online Course Terms and Conditions template cover?

Our Online Course Terms and Conditions template includes everything you need:

  • Payment – payment schedule, payment methods you accept etc
  • Licence – Licence which allows customers to access course materials while you retain ownership
  • Discounts – your policy for discounts and coupon codes
  • Access – how students can log in and access the course
  • Conduct – rules for participation in the course
  • Events Beyond Control – to cover events beyond your control (e.g. COVID19, natural disasters)
  • Advice and Information – important legal disclaimer
  • Linked Websites – explaining you aren’t responsible for content on 3rd party websites
  • Australian Consumer Law (ACL) – important legal clause covering consumer rights
  • Limitation of Liability – important legal term to protect you
  • Cancellation Policy – your policy on cancellations
  • Refund Policy – your policy on refunds
  • Intellectual Property – to protect your intellectual property rights and ownership of course materials
  • Confidentiality – both parties agree to keep confidential information private
  • Dispute Resolution – process to deal with disputes if a customer has a complaint or is unhappy
  • General – standard contract clauses such as Assignment, Severance, Entire Agreement, Waiver and Governing Law


Australian Consumer Law – what’s required?

Australian Consumer Law requires you to include the following details in your Terms and Conditions:

  • A statement that you comply with Australian Consumer Law
  • How you will provide a refund, repair or replacement of faulty products
  • Details of your guarantee
  • Details of any warranty (if you provide one, which is not obligatory)

Remember, you cannot have a blanket “no refunds” policy in your T&Cs. You are required by law to guarantee your goods and services against faults or if they do not perform as advertised.


Where should I publish my Online Course Terms and Conditions?

It is standard practice to display a tickbox linking to your T&Cs in the shopping cart or checkout. Customers must click on the “OK“, “I Agree“, or “I Accept” button before they complete an order. This is known as a clickwrap agreement.

You can also publish your T&Cs on your website as a new page and place a link in the menu or footer together with your Privacy Policy and Website Terms of Use.


Can I have a separate Refund Policy page on my website?

Yes, you can have a separate Refund Policy page on your website. However, it should mirror the terms you include in your Online Course Terms and Conditions. In other words, you should copy what is in your T&Cs and make sure the same information is reflected in your Refund Policy.

If you only had a Refund Policy on your website, a customer could argue that they did not accept the refund policy and are therefore not bound by it.


What if I sell to Australia AND overseas customers?

No worries, you can still cover this in one document. Just make sure you update any relevant sections on payment etc., to include international customers.

Generally, you want the governing law for your legal agreements to be where you are based so that if a dispute arises, you are covered by local laws.

If you sell or market to customers in Europe, you will also need a GDPR Privacy Policy to comply with EU privacy laws.


Is this Online Course Terms and Conditions template legally binding?


All of our templates have been drafted by qualified Australian lawyers who hold an Australian legal practicing certificate.

We are affiliated with a commercial law firm based in Sydney.


All of our templates come in Word format (docx). We recommend that you use Microsoft Word on a desktop to fill in the template.

Yes, all of our templates have been drafted by qualified Australian lawyers who hold an Australian legal practicing certificate.

Yes, the template is suitable for all Australian states and territories.

What do I have to do after I download the template?

The template includes instructions on how to use it, as well as helpful comments along the way to guide you. Don’t just take our word for it, read what other customers have said about our products here.

Estimated time to complete the template in Microsoft Word is around 5-10 minutes. We have designed our templates to be very user-friendly.

How often are the templates updated?

We frequently update our template library and provide minor updates to wording and formatting in our documents.

If the law changes, we’ll email you with the changes and updates to add to your existing templates. You have lifetime access, so any updates are provided free of charge.


We offer a 14 day moneyback guarantee on all purchases.

We want to make sure you are 100% happy!

We have worked hard to provide quality legal documents for Australian small businesses.

We’re confident you will LOVE our products – but we offer this extra guarantee so you don’t have to worry.

Our no-hassle, 14-day refund policy means that if you are not satisfied, for any reason, we’ll work with you to make sure you’re happy, even if that means a full refund.

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Filter Reviews:
29 November 2021
Prue E.
I recommend this product

Legal Template Review

I like my legal template of terms and conditions for an online program that we have produced. I did find it a little tricky to edit, not sure if that's because I use apple products, or if this is a common experience. Either way, managed to figure it out and get what I needed at an excellent price point.

26 October 2021
Nicole T.
I recommend this product

Exactly what I needed

I recently purchased the Online Course Terms and Conditions to launch my first online course with (legal) peace of mind. It was exactly what I needed.

16 October 2021
Tika R.
I recommend this product

Great templates!

Love the legal templates I bought, and was very easy to edit to suit my business with clear instructions as a guide.

29 August 2021
Tracey T.
I recommend this product

AMAZING Customer Service

I called Easy Legal Templates early one morning needing assistance with purchasing a T&C template for the sale of my online course. The team were incredibly helpful - they asked me a lot of questions to figure out exactly which product I needed and really took the time to understand the needs of my business - instead of just referring me to the most expensive product on their site and calling it a sale. I really recommend Easy Legal Templates to any small business owner who knows they need help but isn't sure where to start. You're in good hands with these guys!

25 August 2021
Marie F.
I recommend this product

Easy to use!

The template was easy to customise and use on my website.