Online Course Terms and Conditions

$129.00 inc. GST

  • Perfect for online course creators
  • Protect your intellectual property
  • Peace of mind that your business is legally protected
  • Drafted in plain English by Australian lawyers
  • Complete our Online Course Terms and Conditions template in under 10 minutes

What are Online Course Terms and Conditions?

Online Course Terms and Conditions are the terms you set for customers who purchase an online course on your website.

If you’re an educator or industry professional and make an online course for students to purchase and learn from you, this contract is for you!

You want to ensure all the hard work you’ve put into your online course isn’t stolen out from under you.  You also want to ensure your business practices on refund requests, payment schedule, intellectual property etc are explained to your students before they purchase.


Who is this template for?

  • Course creators
  • Coaches
  • Creatives
  • Can be used on any platform (Kajabi, Teachable, Kartra, Thinkific etc)


Other names for Online Course Terms and Conditions

  • Online Course Agreement
  • Agreement for Purchasing Online Courses
  • Agreement for Selling Online Courses
  • Internet Course Contract
  • Online Course Agreement for Students
  • Online Course Terms of Use


What does this Online Course Terms and Conditions template cover?

Our Online Course Terms and Conditions template includes everything you need:

  • Payment – payment schedule, payment methods you accept etc
  • Licence – Licence which allows customers to access course materials while you retain ownership
  • Discounts – your policy for discounts and coupon codes
  • Access – how students can login and access the course
  • Conduct – rules for participation in the course
  • Events Beyond Control – to cover events beyond your control (e.g. COVID19, natural disasters)
  • Advice and Information – important legal disclaimer
  • Linked Websites – explaining you aren’t responsible for content on 3rd party websites
  • Australian Consumer Law (ACL) – important legal clause covering consumer rights
  • Limitation of Liability – important legal term to protect you
  • Cancellation Policy – your policy on cancellations
  • Refund Policy – your policy on refunds
  • Intellectual Property – to protect your intellectual property rights and ownership of course materials
  • Confidentiality – both parties agree to keep confidential information private
  • Dispute Resolution – process to deal with disputes if a customer has a complaint or is unhappy
  • General – standard contract clauses such as Assignment, Severance, Entire Agreement, Waiver and Governing Law


Australian Consumer Law – what’s required?

Australian Consumer Law requires you to include the following details in your Terms and Conditions:

  • A statement that you comply with Australian Consumer Law
  • How you will provide a refund, repair or replacement of faulty products
  • Details of your guarantee
  • Details of any warranty (if you provide one, which is not obligatory)

Remember, you cannot have a blanket “no refunds” policy in your T&Cs. You are required by law to guarantee your goods and services against faults or if they do not perform as advertised.


Where should I publish my Online Course Terms and Conditions?

It is standard practice to display a tickbox linking to your T&Cs in the shopping cart or checkout. Customers must click an “OK“, “I Agree” or “I Accept” button before they complete an order. This is known as a clickwrap agreement.

You can also publish your T&Cs on your website as a new page and place a link in the menu or footer together with your Privacy Policy and Website Terms of Use.


Can I have a separate Refund Policy page on my website?

Yes you can have a separate Refund Policy page on your website. However, it should mirror the terms you include in your Online Course Terms and Conditions. In other words, you should copy what is in your T&Cs and make sure the same information is reflected in your Refund Policy.

If you only had a Refund Policy on your website, a customer could argue that they did not accept the refund policy, and are therefore not bound by it.


What if I sell to Australia AND overseas customers?

No worries, you can still cover this in one document. Just make sure you update any relevant sections on payment etc to include international customers.

Generally you want the governing law for your legal agreements to be where you are based, so that if a dispute arises you are covered by local laws.

Note, if you sell or market to customers in Europe, you will also need a GDPR Privacy Policy to comply with EU privacy laws.


Is this Online Course Terms and Conditions template legally binding?


All of our templates have been drafted by qualified Australian lawyers who hold an Australian legal practicing certificate.

We are affiliated with a commercial law firm based in Sydney.

Why You Need This

Avoid Risk

This document helps you to avoid risk and limit your liability if something does go wrong.

Protect your business and assets

As the old saying goes, hope for the best and prepare for the worst.

You never know what will happen in the future, but it is vital that you have a contract in place to protect everything you have worked hard for.

Inform your customers

By clearly stating your terms, your customers will be informed and it can help to avoid complaints down the track relating to refunds, cancellations etc.

How does it work?

You could be up and running in as little as 5-10 minutes.

1.  Select the Online Course Terms and Conditions termplate in the Shop and click Add To Cart.

2.  Proceed to Checkout and complete your purchase.

3.  You will receive an email with a download link immediately after you have completed your purchase.

4.  Open the document in Microsoft Word and complete the highlighted fields with your personal information (name, ABN etc). Your document will be ready to go in minutes!


Is this template editable?

Yes, the template comes in Word format so you are free to make changes to the document.

However, we do not recommend you make changes outside of the fields we have highlighted in the document. The clauses and wording have been written by a lawyer for a good reason. Deleting clauses or modifying them can affect the legal protections contained in the document.


What if the law changes?

If the law changes, we’ll email you with the changes and updates to add to your existing templates. So please ensure you keep us updated if your email address changes.

Customer Reviews
5.0 Based on 3 Reviews
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Filter Reviews:
02 February 2021
James R.
Perfect for my course

I was looking for some terms and conditions for my new course and stumbled across ELT. Glad I found your site, this was exactly what I need. Cheers guys.

18 January 2021
Samantha A.
Online Course T&Cs

The template was very detailed and covered everything I need. Definitely recommend!

27 December 2020
Angela T.
Good quality

This template fit my needs perfectly and it's great that I can use it again for future courses. Thanks.

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