Service Agreement

$129.00 inc. GST

  • Provide clarity to your clients
  • Avoid misunderstandings and disputes
  • Peace of mind that your business is legally protected
  • Suitable for all Australian states and territories
  • Drafted in plain English by Australian lawyers
  • Complete our Service Agreement template in under 10 minutes
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What is a Service Agreement?

A Service Agreement is your MOST important legal document. If you only have one contract in your service business, this is it!

A Service Agreement sets out the terms and conditions for a service provider who performs a service for a business or individual. It covers services, fees, payment terms, timeframe and responsibilities. It also includes important legal clauses for liability, intellectual property, confidentiality, dispute resolution and termination.

Service Agreements are very common and can be used in almost any industry.

Your Service Agreement should be tailored to each specific client, detailing the services you are providing to them. A well-written agreement will not only provide you with legal protection but will also help manage your client’s expectations.

 

Who can use this template?

  • Service Providers
  • Consultants
  • Independent Contractors
  • Freelancers
  • Professionals
  • Specialists

 

Do I need a contract for my clients?

Yes, absolutely! A contract protects both you and your clients.

You should always have a contract signed before you start a new project.

Putting things in writing protects both parties and gives certainty.

Contracts are about more than wrapping your clients up in red tape and telling them what they can’t do. Think of your contract as relationship insurance: it does all the hard, boring work of keeping the relationship on track so that you can focus on the fun part – the actual business.

 

Other names for a Service Agreement

  • Services Agreement
  • Consulting Services Agreement
  • Consultancy Agreement
  • Terms and Conditions
  • Terms of Business
  • Client Agreement
  • Terms of Engagement
  • Contractor Agreement
  • Professional Services Agreement

 

What does this Service Agreement template include?

Our Service Agreement template covers everything you need in the contract:

  • Schedule – table with a summary of your services (scope, deposit, fees etc.) on the first page
  • Engagement and Term – acceptance of the agreement, the term of your services
  • Scope of Services – the scope of the services you will provide to the client
  • Fees and Expenses – how much you will charge, including any additional expenses
  • Payment Terms – covers your payment terms, including how you will deal with overdue amounts
  • Client Responsibilities, Warranty and Indemnity – what you need the client to do, plus important legal terms to protect you
  • Works Standard and No Warranty – guarantee as to due care and skill
  • Non-disparagement – protects your reputation
  • Promotion – consent to use the client for promotion in your business
  • Confidentiality – both parties agree to keep confidential information private
  • Intellectual Property –  this covers intellectual property rights for the works you create
  • Limitation of Liability and Indemnity – to protect you against claims for losses and damages
  • Termination – this explains how either party can terminate the agreement
  • Refunds and Credit – no refunds (other than as required by Australian Consumer Law), discretion to issue credits
  • Dispute Resolution – process to deal with any problems that may arise
  • General – standard contract clauses such as Assignment, Severance, Entire Agreement, Waiver and Governing Law

 

Does a service provider get paid a fixed fee or an hourly/daily rate?

It’s up to you to set your pricing and negotiate fees with the client you work for.

For a specific project, the client might like to have the cost certainty of a fixed fee, but it’s very common for service providers to charge out at an hourly or daily rate for regular work.

Some factors that can influence how much you get paid include the length of the project, the skills required to do the job, and the project’s scope or size.

 

If I subcontract some of my work to other people, can I still use this Service Agreement?

Yes, you can! This Service Agreement allows you to subcontract one or more aspects of the services you provide to the client but requires you to remain the head contractor (meaning that you will remain responsible for the subcontractor’s services).

 

Is this Service Agreement template legally binding?

Absolutely!

All of our templates have been drafted by qualified Australian lawyers who hold an Australian legal practicing certificate.

We are affiliated with a commercial law firm based in Sydney.

More Details

Do I get to choose my own deposit amount and payment terms?

Yes, you do!

You can specify a deposit amount as a dollar figure or a percentage of the total estimated fees.

You can also choose your own payment terms to help speed up clients’ payments (e.g. 7 days).

Can this Service Agreement template be used by both service providers and businesses hiring them?

Yes, this template is suitable if you are a service provider or a business looking to hire a service provider. However,​ if you’re a business hiring an external provider, you may prefer to use an Independent Contractor Agreement as the terms have been drafted to be more favourable for the business.

Can we negotiate on the key terms of the Service Agreement?

You bet!

Before you kick off your project, you should discuss the commercial terms and negotiate a position that both parties are happy with.

Don’t forget to ensure that the terms you have agreed to are reflected in the final contract that both parties sign.

Do service providers need an ABN?

Yes, they do. Service Providers are self-employed individuals or companies. To legally operate as a service provider in Australia, you need to register for a Tax File Number (TFN), Australian Business Number (ABN) and in certain circumstances, Goods and Services Tax (GST).

FAQ

All of our templates come in Word format (docx). We recommend that you use Microsoft Word on a desktop to fill in the template.

Yes, all of our templates have been drafted by qualified Australian lawyers who hold an Australian legal practicing certificate.

Yes, the template is suitable for all Australian states and territories.

What do I have to do after I download the template?

The template includes instructions on how to use it, as well as helpful comments along the way to guide you. Don’t just take our word for it, read what other customers have said about our products here.

Estimated time to complete the template in Microsoft Word is around 5-10 minutes. We have designed our templates to be very user-friendly.

How often are the templates updated?

We frequently update our template library and provide minor updates to wording and formatting in our documents.

If the law changes, we’ll email you with the changes and updates to add to your existing templates. You have lifetime access, so any updates are provided free of charge.

Refunds

We offer a 14 day moneyback guarantee on all purchases.

We want to make sure you are 100% happy!

We have worked hard to provide quality legal documents for Australian small businesses.

We’re confident you will LOVE our products – but we offer this extra guarantee so you don’t have to worry.

Our no-hassle, 14-day refund policy means that if you are not satisfied, for any reason, we’ll work with you to make sure you’re happy, even if that means a full refund.

Customer Reviews
4.8 Based on 8 Reviews
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Filter Reviews:
BJ
28 July 2021
Brooke J.
AU AU
I recommend this product
Disappointed

I didn’t realise a desktop version of Word was required for these templates to operate. I have the Cloud version and none of the coded sections work with this version (nor will these sections delete, so my plan to copy/paste then re-write is not possible either). I’ve now wasted quite a significant amount of time trying to find a solution… so I highly recommend before purchasing that you have a paid subscription to the desktop version of Word - otherwise the templates are somewhat useless :(

CP
29 June 2021
Christopher P.
AU AU
I recommend this product
Service Agreement Template

Very easy to use and covered a range of (important) areas I wouldn't have even considered otherwise. Top notch.

CL
02 May 2021
CHIA-WEI L.
AU AU
I recommend this product
Very easy to use

Very good choice for the new business or someone who has trouble with finding legal advisor . Well done! Will recommend to my friends who need legal advice.

A Easy Legal Templates Customer
AC
21 March 2021
Alyssa C.
AU AU
I recommend this product
Perfect

This Service Agreement has saved me a lot of time and money. Fantastic resource. [For reference: I am a Graphic Designer]

HS
18 March 2021
Hayley S.
AU AU
I recommend this product
Easy to use & very straightforward

Needed to update a service agreement, I found the template provided great value for money and very easy to edit in Word and get using straight away. This document is far more professional than the one I had originally been using.