Service Agreement

$129.00 inc. GST

  • Provide clarity to your clients
  • Avoid misunderstandings and disputes
  • Peace of mind that your business is legally protected
  • Drafted in plain English by Australian lawyers
  • Complete our Service Agreement template in under 10 minutes

What is a Service Agreement?

A Service Agreement is your MOST important legal document. If you only have one contract in your service business, this is it!

A Service Agreement sets out the terms and conditions for a service provider who performs a service for a business or individual. It covers services, fees, payment terms, timeframe and responsibilities. It also includes important legal clauses for liability, intellectual property, confidentiality, dispute resolution and termination.

Service Agreements are very common and can be used in almost any industry.

Your Service Agreement should be tailored to each specific client, detailing the services you are providing to them. A well written agreement will not only provide you with legal protection, it will also help manage your client’s expectations.


Who can use this template?

  • Service Providers
  • Consultants
  • Independent Contractors
  • Freelancers


Do I need a contract for my clients?

Yes, absolutely! A contract protects both you and your clients.

You should always have a contract signed before you start a new project.

Putting things in writing protects both parties and gives certainty.

Contracts are about more than wrapping your clients up in red tape and telling them what they can’t do. Think of your contract as relationship insurance: it does all the hard, boring work of keeping the relationship on track, so you can focus on the fun part – the actual business.


Other names for a Service Agreement

  • Services Agreement
  • Consulting Services Agreement
  • Consultancy Agreement
  • Terms and Conditions
  • Terms of Business
  • Client Agreement
  • Terms of Engagement
  • Contractor Agreement
  • Professional Services Agreement


What does this Service Agreement template include?

Our Service Agreement template covers everything you need in the contract:

  • Schedule – table with summary of your services (scope, deposit, fees etc) on the first page
  • Engagement and Term – acceptance of the agreement, the term of your services
  • Scope of Services – the scope of the services you will provide to the client
  • Fees and Expenses – how much you will charge, including any additional expenses
  • Payment Terms – covers your payment terms, including how you will deal with overdue amounts
  • Client Responsibilities, Warranty and Indemnity – what you need the client to do, plus important legal terms to protect you
  • Works Standard and No Warranty – guarantee as to due care and skill
  • Non-disparagement – protects your reputation
  • Promotion – consent to use the client for promotion in your business
  • Confidentiality – both parties agree to keep confidential information private
  • Intellectual Property –  this covers intellectual property rights for the works you create
  • Limitation of Liability and Indemnity – to protect you against claims for losses and damages
  • Termination – this explains how either party can terminate the agreement
  • Refunds and Credit – no refunds (other than as required by Australian Consumer Law), discretion to issue credits
  • Dispute Resolution – process to deal with any problems that may arise
  • General – standard contract clauses such as Assignment, Severance, Entire Agreement, Waiver and Governing Law


Do service providers need an ABN?

Yes, they do. Service Providers are self-employed individuals or companies. To legally operate as a service provider in Australia you need to register for a Tax File Number (TFN), Australian Business Number (ABN) and in certain circumstances you need to register for Goods and Services Tax (GST).


Does a service provider get paid a fixed fee, or an hourly/daily rate?

It’s up to you to set your pricing and negotiate fees with the client you work for.

For a specific project, the client might like to have the cost certainty of a fixed fee, but for regular work it’s very common for service providers to charge out at an hourly or daily rate.

Some factors that can influence how much you get paid include the length of the project, the skills required to do the job and the scope or size of the project.


Do I get to choose my own deposit amount and payment terms?

Yes, you do!

You can specify a deposit amount as a dollar figure or a percentage of the total estimated fees.

You can also choose your own payment terms to help speed up payments from clients (e.g. 7 days).


Can this Service Agreement template be used by both service providers and businesses hiring them?

Yes, this template is suitable if you are a service provider, or a business looking to hire a service provider. However,​ if you’re a business hiring an external provider, you may prefer to use an Independent Contractor Agreement as the terms have been drafted to be more favourable for the business.


Can we negotiate on the key terms of the Service Agreement?

You bet!

Before you kick off your project, you should discuss the commercial terms and negotiate a position that both parties are happy with.

Don’t forget to make sure that the terms you have agreed to are reflected in the final contract that both parties sign.


If I subcontract some of my work to other people, can I still use this Service Agreement?

Yes, you can! This Service Agreement allows you to subcontract one or more aspects of the services you provide to the client but requires you to remain the head contractor (meaning that you will remain responsible for the subcontractor’s services).


Is this Service Agreement template legally binding?


All of our templates have been drafted by qualified Australian lawyers who hold an Australian legal practicing certificate.

We are affiliated with a commercial law firm based in Sydney.

Why You Need This

Set your business up for success

Our Service Agreement template will help to ensure clear communication and defined responsibilities for you and your clients

Clearly set out the terms of your agreement

Lay the foundations for your business relationship so everyone is clear on their obligations and how the relationship will work.

Deal with Disputes

Our template covers different situations and how to handle them –  it will help to avoid disputes in the future.

Protect your business and assets

As the old saying goes, hope for the best and prepare for the worst.

You never know what will happen in the future, but it is vital that you have a contract in place to protect everything you have worked hard for.

How does it work?

You could be up and running in as little as 5-10 minutes.

1.  Select the Service Agreement template in the Shop and click Add To Cart.

2.  Proceed to Checkout and complete your purchase.

3.  You will receive an email with a download link immediately after you have completed your purchase

4.  Open the document in Microsoft Word and complete the highlighted fields with your personal information (name, ABN etc). Your document will be ready to go in minutes!


Is this template editable?

Yes, the template comes in Word format so you are free to make changes to the document.

However, we do not recommend you make changes outside of the fields we have highlighted in the document. The clauses and wording have been written by a lawyer for a good reason. Deleting clauses or modifying them can affect the legal protections contained in the document.


What if the law changes?

If the law changes, we’ll email you with the changes and updates to add to your existing templates. So please ensure you keep us updated if your email address changes.

Customer Reviews
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Filter Reviews:
02 January 2021
Isabelle M.
Peace of cake

Very quick and easy to fill in the highlighted fields and customise this contract for my needs.

29 November 2020
Luis P.

Happy with the contract, it covered everything I need

11 June 2020
Andrew N.
Detailed and good quality

I come from a legal background and it was obvious this contract has been properly drafted by a lawyer with all the necessary terms included . Good to see! Happy with this product.

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