Virtual Assistant Client Agreement

$129.00 inc. GST

  • Provide clarity to your clients
  • Avoid late payments and scope creep
  • Peace of mind that your Virtual Assistant business is legally protected
  • Suitable for all Australian states and territories
  • Drafted in plain English by Australian lawyers
  • Complete our Virtual Assistant Client Agreement template in under 10 minutes
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What is a Virtual Assistant Client Agreement?

A Virtual Assistant Client Agreement is your MOST important legal document. If you only have one contract in your business, this is it!

It covers your terms of business, including scope, deliverables, payment terms and termination. Your clients will love our template because it includes protections for their intellectual property and confidential information as well.

Your Virtual Assistant Client Agreement should be tailored to each specific client, detailing the services you are providing to them. A well-written agreement will not only provide you with legal protection but also help manage your client’s expectations.


Do I need a contract?

Yes, absolutely! A contract protects both you and your clients.

You should always have a contract signed before starting a new virtual assistant job for a client.

Putting things in writing protects both parties and gives certainty.

Contracts are about more than wrapping your clients up in red tape and telling them what they can’t do. Think of your contract as relationship insurance: it does all the hard, boring work of keeping the relationship on rails so that you can focus on the fun part – the actual business.


Other names for this contract

  • Virtual Assistant Contract
  • Virtual Assistant Agreement
  • Service Agreement
  • Virtual Assistant Terms and Conditions
  • Terms of Business
  • Retainer Agreement


What does this Virtual Assistant Client Agreement template include?

Our Virtual Assistant Client Agreement template covers everything you need:

  • Schedule – table with a summary of the assignment (deliverables, deposit, fees, expenses etc.) on the first page
  • Type of engagement and working hours  – the type of services you will provide and working hours
  • Scope  – the scope of your services
  • Deliverables – specific items or quantities or projects
  • Equipment and place of work – VAs provide their own equipment and work virtually
  • Client Responsibilities, Warranty and Indemnity – what you need the client to do, plus important legal terms to protect you
  • Fees – how much you will be paid, as per the schedule
  • Expenses – process for dealing with any extra expenses incurred
  • Payment Terms – covers your payment terms, including how you will deal with overdue amounts
  • Term – how long you will be engaged for
  • Extension – covers the possibility to extend the agreement (both parties need to agree in writing)
  • Promotion – allows you to use the client to promote your business
  • Confidentiality – both parties agree to keep confidential information private
  • Intellectual Property – this covers intellectual property rights for the works you create
  • Limitation of Liability – to protect you against claims for losses and damages
  • Termination – this explains how either party can terminate the agreement
  • Dispute Resolution – process to deal with any problems that may arise
  • General – standard contract clauses such as Assignment, Severance, Entire Agreement, Waiver and Governing Law


I’m just starting my Virtual Assistant business. Do I really need this?

Yes, you should have a contract for ALL client engagements.

You will appear more professional, and it will help protect both you and your clients.


If I subcontract some of my work to other Virtual Assistants, can I still use the Client Agreement?

Yes, you can! This Client Agreement allows you to subcontract one or more aspects of the services you provide to the client but requires you to remain the head contractor (meaning that you will remain responsible for the subcontractor’s services).


Is this template legally binding?


All of our templates are written by qualified Australian lawyers who hold an Australian legal practicing certificate.

We are affiliated with a commercial law firm based in Sydney.

More Details

What do Scope and Deliverables mean?

Scope means the type of services you will provide (e.g. social media posts, call answering, document proofing etc.)

Deliverables mean any specific items or quantities or projects (e.g. 5 hours per week)

Can my client just type their name in the signature box, or do they have to print it off and sign it?

We recommend that you only send the contract to people in PDF format. Ask them to sign the contract and return the signed copy to you for your records. If they just typed their name, it wouldn’t be possible to prove they had signed the contract if a dispute arose later.

Can’t I just copy this from another website?

Don’t do this.

1. This is copyright infringement and is against the law.

2. You might accidentally copy terms and conditions from another country – if you end up in court for some reason, it might be on the other side of the world!

3. Our template has been drafted by an Australian lawyer to make sure it’s legally binding here in Australia.

Why should I invest in a quality Virtual Assistant Client Agreement template?

You’ve spent countless hours dedicated to learning how to attract the right clients.

Your heavy financial investments in your own personal growth are slowly but surely paying off.

You’re not going to let all that go to waste with a crappy contract, are you?

The booking process is the most fragile part of the selling process. Don’t let your future clients slip away with a shady contract pieced together like Frankenstein.

With this contract template, your clients will know you take your business seriously. You’ll stand out from your competition, but best of all, your clients will trust you right from the start.


All of our templates come in Word format (docx). We recommend that you use Microsoft Word on a desktop to fill in the template.

Yes, all of our templates have been drafted by qualified Australian lawyers who hold an Australian legal practicing certificate.

Yes, the template is suitable for all Australian states and territories.

What do I have to do after I download the template?

The template includes instructions on how to use it, as well as helpful comments along the way to guide you. Don’t just take our word for it, read what other customers have said about our products here.

Estimated time to complete the template in Microsoft Word is around 5-10 minutes. We have designed our templates to be very user-friendly.

How often are the templates updated?

We frequently update our template library and provide minor updates to wording and formatting in our documents.

If the law changes, we’ll email you with the changes and updates to add to your existing templates. You have lifetime access, so any updates are provided free of charge.


We offer a 14 day moneyback guarantee on all purchases.

We want to make sure you are 100% happy!

We have worked hard to provide quality legal documents for Australian small businesses.

We’re confident you will LOVE our products – but we offer this extra guarantee so you don’t have to worry.

Our no-hassle, 14-day refund policy means that if you are not satisfied, for any reason, we’ll work with you to make sure you’re happy, even if that means a full refund.

Customer Reviews
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Filter Reviews:
09 October 2021
Marie-Anne P.
I recommend this product

Excellent Service

very professional documents

09 July 2021
Eleni P.
I recommend this product

Exactly what it says it is

I felt the agreement template thoroughly covered all the areas that I needed it too, it was easy to understand and also easy to edit. Exactly what I needed.

22 March 2021
Cassie E.
I recommend this product

Awesome & so easy

I needed to find a service agreement for my new business and Easy Legal were great. Very easy to read & edit document. Very happy

01 February 2021
Sonia D.
I recommend this product

Very Comprehensive and Easy to Use

Unfortunately I bought a cheaper template online before I bought this one and it was so bad. This one is easy to adjust and use while ensuring you retain the legality of the document. It's such a relief to know its been drafted by lawyers and is the real deal. Thanks for making it an easy process.

04 December 2020
Carmela O.
I recommend this product

Virtual Assistant Client Agreement

Easy to use and thorough. Has given me confidence going forward with new clients!