What is a Virtual Assistant Client Agreement?
A Virtual Assistant Client Agreement is your MOST important legal document. If you only have one contract in your business, this is it!
It covers your terms of business, including scope, deliverables, payment terms and termination. Your clients will love our template because it includes protections for their intellectual property and confidential information as well.
Your Virtual Assistant Client Agreement should be tailored to each specific client, detailing the services you are providing to them. A well-written agreement will not only provide you with legal protection but also help manage your client’s expectations.
Do I need a contract?
Yes, absolutely! A contract protects both you and your clients.
You should always have a contract signed before starting a new virtual assistant job for a client.
Putting things in writing protects both parties and gives certainty.
Contracts are about more than wrapping your clients up in red tape and telling them what they can’t do. Think of your contract as relationship insurance: it does all the hard, boring work of keeping the relationship on rails so that you can focus on the fun part – the actual business.
Other names for this contract
- Virtual Assistant Contract
- Virtual Assistant Agreement
- Service Agreement
- Virtual Assistant Terms and Conditions
- Terms of Business
- Retainer Agreement
What does this Virtual Assistant Client Agreement template include?
Our Virtual Assistant Client Agreement template covers everything you need:
- Schedule – table with a summary of the assignment (deliverables, deposit, fees, expenses etc.) on the first page
- Type of engagement and working hours – the type of services you will provide and working hours
- Scope – the scope of your services
- Deliverables – specific items or quantities or projects
- Equipment and place of work – VAs provide their own equipment and work virtually
- Client Responsibilities, Warranty and Indemnity – what you need the client to do, plus important legal terms to protect you
- Fees – how much you will be paid, as per the schedule
- Expenses – process for dealing with any extra expenses incurred
- Payment Terms – covers your payment terms, including how you will deal with overdue amounts
- Term – how long you will be engaged for
- Extension – covers the possibility to extend the agreement (both parties need to agree in writing)
- Promotion – allows you to use the client to promote your business
- Confidentiality – both parties agree to keep confidential information private
- Intellectual Property – this covers intellectual property rights for the works you create
- Limitation of Liability – to protect you against claims for losses and damages
- Termination – this explains how either party can terminate the agreement
- Dispute Resolution – process to deal with any problems that may arise
- General – standard contract clauses such as Assignment, Severance, Entire Agreement, Waiver and Governing Law
I’m just starting my Virtual Assistant business. Do I really need this?
Yes, you should have a contract for ALL client engagements.
You will appear more professional, and it will help protect both you and your clients.
If I subcontract some of my work to other Virtual Assistants, can I still use the Client Agreement?
Yes, you can! This Client Agreement allows you to subcontract one or more aspects of the services you provide to the client but requires you to remain the head contractor (meaning that you will remain responsible for the subcontractor’s services).
Is this template legally binding?
All of our templates are written by qualified Australian lawyers who hold an Australian legal practicing certificate.
We are affiliated with a commercial law firm based in Sydney.